Take Full Control of Your Property Management Success

We identified EOS as a system we wanted to implement. The implementation appeared to be daunting, especially with the diverse nature of staff we had and the changes that were needed. EOS helped us refocus on what our organization’s real value is, which gave us the ability to prioritize, plan, and ultimately grow. In the beginning, I worried that EOS would be another item on my already too long to-do list. What I realized was that EOS gave me a new perspective on what our organization was doing and–just as importantly–what it shouldn’t be doing. Items began falling off my to-do list permanently. EOS also helped me take a fresh look at our team and identify people who had the ability to take on more responsibility, freeing me to focus on growing the organization more. We searched and interviewed several implementors prior to selecting Matt Tringali. We were very happy with our choice, albeit a painful change, it's proven to be successful. Matt has been an ideal partner in this process. He explains the EOS fundamentals, sharing insights and training us to implement these strategies in our organization. But he has also been a coach and cheerleader, encouraging us as individuals to grow into our roles as team leaders, make the hard decisions, and then celebrate with us as we reap the rewards. Matt's experience in property management, technology, and his system-oriented brain allowed it to flow. Matt's recommendation and encouragement with Remote Team Members is spot on, this is a huge benefit to our team and its success. Matt has been a key team member in our organization’s success and in our implementation of EOS. We couldn’t have done it without him.

I have been working with Jay for 3 years now and he has helped me to increase my revenue over 3x: the first year was by 67%, the second year an additional 72%, this past year an additional 59%. Jay has helped me get focused on what is important for Property Management and our specific concerns. Jay works within my ability to move forward on coaching directives and has helped me determine what I want my goals to be. He has been able to talk me off the ledge (so to speak) on several occasions when I just couldn't see the forest for the trees. He teaches well, he meets me on my level and encourages me to stretch when I am able. He is firm yet yelding when he senses I am at 'wits end' which in PM it seems to happen with weekly regularity. He has encouraged to keep my life in balance and not give my all to PM. As you can see, I have nothing but good things to day about Jay as a person and about his coaching. I strongly encourage you to jump into water, Jay will be of great service to you, as he has been for me.

At the end of 2020, our business doubled in size and we recognized that in order to continue to be successful we would need to address our internal systems. Several people in our industry recommended Matthew Tringali and his combination of Property Management expertise along with his role as our EOS implementer was exactly what we were looking for. While our initial work with Matthew was related to EOS implementation, his industry knowledge and professional experience has helped our organization beyond EOS implementation. Matthew challenged us to consider different approaches and pushed us out of our comfort zone. We are repeat customers and recently began working with Matthew and BetterWho. We were in need of a better solution for remote team members and the quality of candidates from BetterWho has exceeded our expectations. We are thrilled with our five new team members and they are fitting in well with our new systems.

The Build SMART system course helped our company with an easy-to-implement framework around accountability, KPIs, and a meaningful meeting structure. Because the course is PM specific and taught by a PM, Matthew was able to help us identify and dissect our pain points by asking us to think deeper and view issues differently, while providing his expertise. We ended the course with a highly improved set of KPIs, a system for putting together quarterly projects and we finally have a meeting structure that provides clarity on individual and team progress.

After a year of 400% revenue growth and very little profit, I knew something had to change. I needed a different perspective on profitability and scale. I was referred to Matthew Tringali and joined his consulting program. After a few meetings we identified what I needed to do as a business owner to get closer to the Team’s goals. This involved changing our accountability structure and forming new positions, implementing new software, restructuring our Team meeting schedule to be more effective, and tracking our revenue streams through different metrics. Together, we developed plans to reach my team's short and long term goals. Within three months, my management company began operating at a high profit margin, arguably within the top 1% based on a NARPM study of profitability. In eight months, our team went from 12 to 17 team members. We have a clear vision on our way forward. I recommend this program for business owners who may need a different perspective on how to progress effectively, or who simply desire to optimize their current operation.

I've been coaching with Jay Berube with BetterWho for over a year now. Completely revolutionized both my business and personal life.