Meet the BetterWho Team

Problem solvers and forward thinkers passionate about driving wealth to your property management business.

Matthew Tringali

CEO

Matthew Tringali is the CEO & Co-founder of BetterWho, a former EOS implementer, the creator of the Build SMART System, and developed the first direct-hire RTM business for the property management industry while coining the term “Remote Team Member”.

Jay Berube

CMO

Jay Berube is a serial entrepreneur and multiple business owner in the fields of Real Estate and Property Management. Jay currently serves as BetterWho’s Chief Marketing Officer. Through the implementation of systems, funnels and processes, he provides tools, training, & one-on-one coaching for you to dominate your market and convert cold leads to closed sales. Jay works with some of the best Real Estate Agents and Property Managers in the industry to bring RESULTS.

Alexandra Groza

General Manager

Alexandra Groza is the General Manager of BetterWho. Her extensive experience in property management and customer service help her successfully navigate the various consulting needs of our clients. She is excited about labor market changes and trends and how these affect our lives in a direct and unavoidable manner. Alexandra loves all animals except for pigeons, and enjoys solving puzzles (which makes working on automations fun for her!). Her favorite leisure activity is traveling the world with her husband.

Michelle Ortega

Consulting Manager

Michelle kicked off her career in the marketing and design area but later had the opportunity to work with clients and she quickly realized that she enjoyed that so much. She is currently the RTM Direct Manager and Consulting Manager. Michelle loves establishing and strengthening relationships with clients to serve their needs best. In her free time, she loves going mountain biking, painting, and walking her dog.

Jennifer Zamora

RTM Direct Manager

Jennifer is the Recruiter Manager at BetteWho, bringing over 12 years of recruitment experience to the table. With a passion for optimizing processes, she thrives on building exceptional teams that drive success. As a certified Project Manager with a Marketing and Graphic Design background, she blends creativity with organization to attract top talent and enhance employer branding. Hailing from El Salvador, she values diversity and work-life balance, cherishing her role as a parent to three amazing kids.

Elisa Zapata

Recruiter

Elisa is a Talent Acquisition Specialist with great experience in leading and managing projects for various programs. She is currently handling the search for the best candidates for our clients in the Property Management industry. She has a Bachelor’s Degree in English and Management of Human Talent. She loves traveling and getting to know different cultures around the world. She appreciates natural paradises and loves the sea. She also enjoys CrossFit and even on those bad days she strives to meet her daily goal.

Maria Delia Estrada

Marketing Specialist

Creative, never-satisfied joyful mind. Delia has been working in the marketing-related field since early teenage years. Always trying to keep learning from her mistakes and improving her skills to deliver better results. She likes to be heard, work with teammates, and interact with individuals from different cultures. Therefore, she genuinely enjoys her job at BetterWho, where team members of different cultures and personalities work together so well.

Alicia Vasquez

Recruiter

Talent Acquisition specialist with 8+ years of experience providing end to end support to the recruitment process. Problem solver, committed and with a high level of integrity.

Andrea Chavez

HR Admin Support

Andrea’s favorite thing to do is to watch anime or read mangas! She started working in customer service-related fields when she was 18 and ever since she has felt passionate about helping others in different ways from being an associate taking calls and helping customers to being a quality analyst helping associates to improve their skills to provide exceptional customer service.

Hugo Gutierrez

Sales & Marketing Assistant

Hugo, a seasoned customer service professional since he was a wee lad, He is fueled by a deep passion for delivering top-notch service to every customer he encounters. Beyond the service desk, you’ll find him making cocktails, hitting the gym, exploring the vibrant city, or immersing himself in hands-on projects—whether it’s drumming, building, or cultivating a green thumb in his garden. Dedicated to both customer satisfaction and personal pursuits, Hugo brings a blend of warmth and expertise to every interaction.

Andres Del Pino

Webmaster

Andres is a seasoned corporate communicator with distinctive SEO and digital marketing expertise. His primary focus is developing websites that adhere to industry best practices, ensuring optimization for SEO, accessibility, and high performance to yield tangible results.

Andres’ continuous curiosity and dedication to staying abreast of the dynamic SEO landscape enable him to address the unique challenges of each project with finesse. With over a decade of experience in marketing, encompassing web development, SEO, and digital marketing, supported by a degree in corporate communication and a master’s degree in digital marketing, he possesses the knowledge and skills needed to elevate your business to online success.

Companies That Trust Us

"I have been using Virtual Assistants for years, but unfortunately have had some not so great experiences. I realized that to bring my business to the next level, I needed professional guidance to help me make the perfect hire for my next RTM to really elevate the capacity of my entire team. Matthew Tringali and his team helped us do exactly that. Anyone who is looking for a competitive advantage in their market should definitely check out RTM+"

"I have hired several remote staff from The Philippines and Nicaragua through Matthew Tringali in the last month. Every single one is fantastic so far. With the exception of licensed staff or staff that needs to travel physically to a property, convince me why I would ever hire anyone else but a Remote Team Member."

“I used Matthew Tringali to hire a RTM for me over two months ago to take over our leasing and renewal process. Turns out that our RTM handled that and so much more and has really freed me up to focus on more important bigger picture things with the business. Highly recommend you check them out to hire your next RTM.”

“Before the program FRBO FastTrack I was not doing any outbound. Cold calling made me feel silly, at first, but over the last 6 weeks there's been a mindset shift. I actually want to make the calls. We're bringing on 220-doors this month and this program gave me the confidence, ideas, scripts, and resources to make that happen.”

“I didn't have a CRM, or a system, and I didn't know what to say on my calls. This program FRBOFastTrack taught me to focus on value, so that every conversation is about how I can help them so they come back to me. Now I'm excited about having conversations with everybody.”