Meet the BetterWho Team

Problem solvers and forward thinkers passionate about driving wealth to your property management business.

Matt Tringali Headshot

Matthew Tringali


Matthew Tringali is the CEO & Co-founder of BetterWho, a former EOS implementer, the creator of the Build SMART System, and developed the first direct-hire RTM business for the property management industry while coining the term “Remote Team Member”.  

Jay Berube

Jay Berube is a serial entrepreneur and multiple business owner in the fields of Real Estate and Property Management. Jay currently serves as BetterWho’s Chief Marketing Officer. Through the implementation of systems, funnels and processes, he provides tools, training, & one-on-one coaching for you to dominate your market and convert cold leads to closed sales. Jay works with some of the best Real Estate Agents and Property Managers in the industry to bring RESULTS.  

Alexandra Groza

General Manager
Alexandra Groza is the General Manager of BetterWho. Her extensive experience in property management and customer service help her successfully navigate the various consulting needs of our clients. She is excited about labor market changes and trends and how these affect our lives in a direct and unavoidable manner. Alexandra loves all animals except for pigeons, and enjoys solving puzzles (which makes working on automations fun for her!). Her favorite leisure activity is traveling the world with her husband.  

Alexandra Plesa

Marketing Manager
Alexandra worked previously as a researcher, content writer, and marketing manager, and recently joined the BetterWho team as a marketing specialist. Outside work, she practices ballroom dancing and loves to travel and hike.  

Michelle Ortega

Consulting Manager
Michelle started out in the Property Management industry four years ago. She kicked off her career in the marketing and design area but later had the opportunity to work with clients. She quickly realized that she enjoyed working with clients. She is currently the RTM Direct Manager. She loves establishing and strengthening relationships with clients in order to serve their needs best. In her free time, she loves going mountain biking, painting, and walking her dog.  

Jennifer Zamora

RTM Direct Manager
Jennifer is the Recruiter Manager at BetteWho, bringing over 12 years of recruitment experience to the table. With a passion for optimizing processes,she thrives on building exceptional teams that drive success. As a certified Project Manager with a background in Marketing and Graphic Design, she blends creativity with organization to attract top talent and enhance employer branding. Hailing from El Salvador, she value diversity and work-life balance, cherishing her role as a parent to three amazing kids  

Pavan Mullapudy

Process Specialist
Pavan is an entrepreneur who bootstrapped two start-up companies. He brings on board his experience in the Renewables Industry, the Software Industry and Technology Consulting. He is presently focused on Analytics, Automation and Business process management.  

Elisa Zapata

Elisa is a Talent Acquisition Specialist with great experience in leading and managing projects for various programs. She is currently handling the search for the best candidates for our clients in the Property Management industry. She has a Bachelor’s Degree in English and Management of Human Talent. She loves traveling and getting to know different cultures around the world. She appreciates natural paradises and loves the sea. She also enjoys Crossfit and even on those bad days she strives to meet her daily goal.  

Maria Delia Estrada

Marketing Specialist
Born and raised in Nicaragua, Central America. Creative, never-satisfied joyful mind. Delia has been working in the marketing-related field since early teenage years. Always trying to keep learning from her mistakes and improving her skills to deliver better results. She likes to be heard, work with teammates, and interact with individuals from different cultures. Therefore, she genuinely enjoys her job at BetterWho, where team members of different cultures and personalities work together so well. 

Alicia Vasquez

Talent Acquisition specialist with 8+ years of experience providing end to end support to the recruitment process. Problem solver, committed and with a high level of integrity.

Andrea Chavez

HR Admin Support
Hello, my name is Andrea Chavez, I am 22 years old, I really like to watch anime or read mangas. About my professional career I started working in customer service related fields when I was 18 and ever since I have felt passionate to help others in different ways from being an associate taking calls and helping customers to being quality analyst to help associates to improve their skills to provide exceptional customer service.

David Calero

HR Admin Support

”I march with feet on solid ground and walk on this untraveled road where no one wants to go.” As difficult as it looks, we can always overcome all challenges.

This philosophy has been my motivation to make it through the last 6 years of experience, working as a Customer Service and Escalations specialist. Always excited to learn new things that will make me grow professionally. And of course, ready for my next new adventure.

Shadane Rochester

RTM Direct - Account Representative

Shadane has over 4 years of experience in the BPO industry with my most recent role as a Senior Compliance Analyst, skilled in Auditing, multi-tasking, and great interpersonal skills. Integrity is his passion because this speaks for who he is as an individual. Shadane is always looking to grow whether it be in work or his personal life. He loves growth.

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