Train Team Members with QuickStart

Full training and onboarding services for new team members to increase labor efficiency and grow your property management business.

The QuickStart Training Program

Getting new employees up to speed with the requirements of their property management position takes time and bandwidth, something not all property managers have. QuickStart is a property management training program designed to rapidly train new team members, making them ready-to-work so that they can hit the ground running.

Train for Any Position

Whether you want your remote team member to join your customer support team or handle lease agreements, we make sure they’re properly trained for any property management position you want them to take on.

Accelerated Learning

Through our refined training methods and streamlined procedure, we’re able to upskill new employees at a much faster rate than what they would experience by learning on their own.

Increased Productivity

Our training prepares your new remote workers to become productive members of your property management team as soon as they join, increasing your labor productivity.

QuickStart Training Options

We have designed QuickStart to accommodate a variety of needs and levels. Whether your new remote team member is well versed, or just started in the property management industry, QuickStart is the perfect training to have your new hire hit the ground running. 

ESSENTIAL

Quick & effective property management training

$ 600
  • At-your-pace training
  • Fair Housing training
  • Property Management terminology
  • Property Management software tools
  • 3 tracks available: maintenance, leasing, bookkeeping

ENHANCED

In-depth property management training

$ 1300
  • Everything in the QuickStart Essential course, plus 6 additional lessons of intensive training, focusing on:
  • Property management revenue sources
  • Policies and procedures
  • Common property management challenges
  • Problem solving
  • Social media marketing
Coming Soon

QuickStart Training Overview

4-day Training - $600

  • 4-Day Training
  • 2- Days Coursework
  • Fair Housing
  • PM Industry Lingo
  • PM Software
  • Introduction
  • 2-Days On The Job Training at a PM Call Center

Specific Training:

  • Maintenance
  • Position-Leasing Generalist

10-day Training - $1300

  • Training includes everything in the Standard Training, Plus 6 additional days of OJT

Tracks Available:

  • Maintenance
  • Leasing
  • Bookkeeping
  • Combo of all three

QuickStart ESSENTIAL Training Overview

Focus areas:

  • Overview of the PM business
  • Responsibilities of a Property Manager
  • The structure of a PM company
  • Terminology
  • General workflow
  • Fair Housing Act
  • Service animals
  • Lead based paint

Focus areas:

  • PM specific tasks
  • Application Screening
  • Maintenance Coordination
  • Main Line and Leasing Calls
  • Most common PM Software tools

Focus areas:

  • Business Acumen and KPIs
  • Effective Communication
  • Problem Solving
  • Empathy in Customer Service

Focus areas will be different depending on role:

  • Maintenance (prioritizing work orders, handling different types of WOs, turnovers)
  • Leasing (screening applications, new leases, lease expiration)
  • Bookkeeping (collecting rent, reading ledgers, paying vendors)

QuickStart ENHANCED Training Overview

Coming soon!

The enhanced training module dives deeper into:

  • PM revenue sources (common fees as well as “the why” behind them)
  • Policies and procedures (with a focus on LeadSimple as a widely used process solution)
  • Common PM challenging situations such as lease violations
  • Problem solving skills
  • Social media marketing (with a focus on obtaining 5 star reviews for the business)