BetterWho

Client Testimonials

See how our clients have transformed their businesses with our support – real stories, real results.

Hey man, happy Thursday! I just want to let you know that this morning I woke up to a signed lease for a place that rents for $995, We are currently going to make $25 in Risk Mitigation, ($150 Upfront), $25 in Pet Rent ($275 Upfront), and $35 in RB Package. The best part is that my RTM screened the tenant using the tenant scorecard in Google Sheets and is currently integrating into Monday.com through Zapier. I want you to know I credit you with about 99% of this. Thank you.

Will Austin

Okay so I just deep dived into this subject as I’m in the process of hiring my next VA (remote team member to be PC). Here is what I have learned.

  • If you are hiring from Philippines you can easily use Upwork
  • If you want to hire from Central or South America ( I did for Spanish and time zone) then a service is best to sort through the mass of applicants
  • There are two types of services, up front fee and no recurring costs OR no up front fee but you pay a big percentage FOREVER
  • I chose to go with RTM+ because I’m trying to hire someone who will be long term and the upfront fee is way cheaper in the long run 
  • My first applicant was STELLAR and even went to high school in Tennessee

Rebecca Panosso

I have been using Virtual Assistants for years, but unfortunately have had some not so great experiences. I realized that to bring my business to the next level, I needed professional guidance to help me make the perfect hire for my next RTM to really elevate the capacity of my entire team. Matthew Tringali and his team helped us do exactly that. Anyone who is looking for a competitive advantage in their market should definitely check out RTM Direct.

Hunter W. Hughey

Marchant Property Management

I have hired several remote staff from The Philippines and Nicaragua through Matthew Tringali in the last month. Every single one is fantastic so far. With the exception of licensed staff or staff that needs to travel physically to a property, convince me why I would ever hire anyone else but a Remote Team Member.

Richard Drake

Renter's Warehouse

I used Matthew Tringali to hire a RTM for me over two months ago to take over our leasing and renewal process. Turns out that our RTM handled that and so much more and has really freed me up to focus on more important bigger picture things with the business. Highly recommend you check them out to hire your next RTM.

Fred Fetteroff

The people we have hired are working out very well. They are more capable than local talent but labor costs have been cut by 75%.

Sean Whitacre

We’ve worked with Better Who for a couple of years now and overall, we’re very impressed with their services. Matt, Alicia, Hugo and the team are always a pleasure to work with. We love that they handle vetting the remote team members for us. We’ve used other services where we have to do all the vetting ourselves and can honestly say, having them sort through the applicants first has been the best experience. We’ve sourced two incredibly strong and talented remote team members from the Better Who team. These team members have been instrumental in strengthening our team and operations.

Tiffany Bergy

We recently had the pleasure of working with BetterWho for consulting and remote team member placement.  I cannot express how transformative their services have been for our business. Their team took the time to understand our unique challenges and goals.  The remote team members they found for us were highly skilled and well trained enabling them to contribute from day one.  They have absolutely helped put us on a path of sustainable growth.

Lindsey Gilmer

The entire BetterWho Team is top-notch. I would absolutely recommend them to anyone looking for property management consulting and also for hiring Remote Team Members.  THEY ARE THE BEST!!

Marie Jessup

Principal Broker / Chief Operating Officer, MacDoc Property Management LLC

Very happy with our new virtual assistant Sharon. She is doing very well. Thank you and looking forward to a long-term relationship with your company.

Paul Van Baalen

Property Management Specialist, Sunworld Group, Inc

We hired a couple of RTM’s through a different platform that didn’t work out.  We have hired two through Better Who now and they seem to be working out great!  I would highly recommend using this service for RTM’s for sure!

Cheryle Strong

Broker/Owner/Realtor, Copper Key Realty and Management

We have hired 2 RTM’s through BetterWho. We hired an inside sales rep that is ABSOLUTELY killin’ it! We also hired a marketing assistant. It is his third day and we have thrown a lot of information at him and he is handling it like a champ! 10/10 highly recommend!

Christi Lagasse

Director of Growth, SJA Property Management

So far, Great Experience! I’ve tried hiring on my own several times and it’s been expensive and time-consuming. They found me a high-level guys within one week. Much faster than they anticipated. I’m coming back again for another hire soon.

Dakota Hicks

Founder & CEO, Wishtan Home Services

Betterwho helped us source and hire our remote team member and guide us through the process. Super happy with our new team member and the responsiveness from the whole team at Betterwho.

Aaron Truitt

President, True Rent Property Management

We found that direct hiring through BetterWho is way better than traditional staffing agencies. They did a better job screening remote talent… Since our remote staff works directly for our company, we can easily bring them into our talent pool, involve them in our team, and include them in our team culture. At the end of the day, it makes for a better experience for everybody on the team.

Steve Welty

Goodlife Property Management

Our remote team members were eager to learn our processes from day 1, and they’ve been diligent with tasks and focused on improving our workflows! The amount of tasks that are completed on a daily basis by our remote team members has certainly exceeded my expectations. It has helped us free up our time & focus our energy on building the business.

Kayla Sharp

Director of Property Management, All 3 Realty

I realized that to bring my business to the next level, I needed professional guidance to help me make the perfect hire for my next RTM to really elevate the capacity of my entire team. Matthew Tringali and his team helped us do exactly that. Anyone who is looking for a competitive advantage in their market should definitely check out RTM+.

Hunter W. Hughey

Owner/President, Marchant Property Management, LLC

I used Matthew Tringali to hire an RTM for me over two months ago to take over our leasing and renewal process. Turns out that our RTM handled that and so much more and has really freed me up to focus on more important bigger picture things with the business.

Fred Fetterolf

eXp Realty

I just want to let you know that this morning I woke up to a signed lease for a place that rents for $995… The best part is my RTM screened the tenant using the tenant scorecard in Google Sheets and is currently integrating into Monday.com through Zapier. I credit you with about 99% of this.

Will Austin

Principal Broker, Rent Simple

We have been in business for 40 years and are very successful, but we wanted to take the next step for growth and efficiency. Matthew did a fantastic job of guiding us through that process. He helped us restructure our staffing, set Key Point Indicators, and formulate long and short-term goals. Most of all, he was accessible and invested in our process. He wanted to see us succeed, not just meet with us and forget about us after

Chris Hermanski

Founder of Mainlander Property Management

I truly appreciate your insight and wise counsel. You met me at the point of my need, helped me to get out of Julie’s way, and encouraged me to create systems for team support. All of these things have created much-needed space for me.

I’m in a better place to innovate because of you.

Cyndi Monroe

I have been working with Jay for 3 years now and he has helped me to increase my revenue over 3x: the first year was by 67%, the second year an additional 72%, this past year an additional 59%. 

Jay has helped me get focused on what is important for Property Management and our specific concerns. Jay works within my ability to move forward on coaching directives and has helped me determine what I want my goals to be. He has been able to talk me off the ledge (so to speak) on several occasions when I just couldn’t see the forest for the trees. He teaches well, he meets me on my level and encourages me to stretch when I am able. He is firm yet yelding when he senses I am at ‘wits end’ which in PM it seems to happen with weekly regularity. He has encouraged to keep my life in balance and not give my all to PM.

Chilon Anderson

Above All Property Management

I’ve been coaching with Jay Berube with BetterWho for over a year now. Completely revolutionized both my business and personal life.

Maria Napolitano

Co-Founder, Allegiant Property Management

Working with Jay has been a transformative experience for our company. Jay’s insights for using ChatGPT to build our brand voice have revolutionized how we create content and communicate with people outside of our company, saving us countless hours and significantly enhancing our efficiency. We’re grateful for Jay’s input, which has been instrumental in refining our approach and achieving our business goals.

Btw, chatgpt wrote this for me ;)

Josh Cissell

Cissell Property Management

Alex spent 10 minutes on call with me and has shown me how to fix these issues that I’ve been unable to resolve for MONTHS now.

I am incredibly grateful. One month of consulting/coaching has been leveled by that 10 minutes. 

THANK YOU. (I’m saving her link for more help if I need it!)

Ashley Lake

ALMAR PM

We recently had the pleasure of working with BetterWho for consulting and remote team member placement.  I cannot express how transformative their services have been for our business. Their team took the time to understand our unique challenges and goals.  The remote team members they found for us were highly skilled and well trained enabling them to contribute from day one.  They have absolutely helped put us on a path of sustainable growth.

Lindsey Gilmer

Owner - River Mountain Properties

Extremely happy with the services that BetterWho offers. Michelle is phenomenal to work with and has provided our company with the assistance that we needed!

Nicole Prechtel

General Manager, Principle Property Management

The entire BetterWho Team is top notch. I would absolutely recommend them to anyone looking for property management consulting and also for hiring Remote Team Members.  THEY ARE THE BEST!!

Marie Jessup

Principal Broker / Chief Operating Officer, MacDoc Property Management LLC

If you’re considering a real estate coach look no further than Jay Berube. Unlike many coaches in the real estate industry today, Jay has ‘walked the walk’. When I transitioned to a large real estate international firm Jay was THE TOP producing agent in the office and I immediately sought his advice and guidance. He shared with me the exact activities and methods that he used and made him so successful. If you are seeking someone who will have an immediate and positive impact on your career look no further then Jay, He knows the mindset that an agent must possess to be successful and what skills an agent must demonstrate to be a high producing agent. If you want to grow your business and change your lifestyle, Jay’s mentoring and coaching is an excellent investment.

D.S.Watson

I am the COO for a mid-size property management company. I recently hired BetterWho for execute coaching and consulting as well as help securing two new employees. I couldn’t be more pleased with the coaching and consulting. I am literally running a completely different company… night and day changes thanks to their hands on coaching! My business is running smoother by the day and becoming more profitable with each month. BetterWho’s thorough vetting process and keen eye for talent ensured we found the perfect candidates for our team. Their support and guidance have been invaluable, making the entire experience seamless and efficient. I highly recommend BetterWho to any organization looking to improve their business, profit margins, and quality of life.

Courtney Parks

Jay’s workshop made both the presentation and the workshop itself pretty invaluable… As the chapter president, I’d like to bring Jay back next year. This is going to be a recurring topic for us.

Aaron Silverman

President and owner of Bluewater Property Management, LLC.

I attended your class today and found it incredibly insightful. 

Congratulations on delivering such valuable content, and thank you for sharing your expertise with us. I’m reaching out to kindly request a copy of the template you mentioned during the session, as well as your presentation slides, if possible. I believe having access to these materials will greatly benefit my understanding and application of the concepts covered. 

Thank you once again for your time and for providing such an enriching learning experience.

Carlos Vargas

I just wanted to let you know that I felt that was one of our better meetings ever.  Lots of great stuff and you presented it in a way that was simple and understandable.

David Peschio

NARPM Richmond Chapter

Having you as a speaker added immense value to the conference and we appreciate the insights and expertise you brought to the audience. Your contributions undoubtedly played a significant role in making the event a success.

Moreover, congratulations on being voted “Vendor of the Conference.” This recognition is well-deserved and we’re glad to see the positive impact your organization has had on our conference attendees. Thank you for being part of our conference!

Paul Kankowski

Systems Conference 2024

We found that direct hiring through BetterWho is way better than traditional staffing agencies. They did a better job screening remote talent and selected employees much more talented and expert for the job, who stayed considerably longer with us. Since our remote staff works directly for our company, we can easily bring them into our talent pool, involve them in our team, and include them in our team culture. At the end of the day, it makes for a better experience for everybody on the team.

Steve Welty

Goodlife Property Management

My RTM screened the tenant using the tenant scorecard in Google Sheets and is currently integrating into Monday.com through Zapier. I credit you with about 99% of this. Thank you.

Will Austin

Principal Broker Rent Simple

I realized that to bring my business to the next level, I needed professional guidance to help me make the perfect hire for my next RTM to really elevate the capacity of my entire team. Matthew Tringali and his team helped us do exactly that. Anyone who is looking for a competitive advantage in their market should definitely check out RTM+.

Hunter W. Hughey

Owner/President Marchant Property Management LLC

They always say going to these conferences will add value to your business.  Well, your time on stage talking about all the awesome things AI can do for your business was the takeaway for me.  I know AI is relatively new but I have been wanting to implement as much AI as possible into making our business more efficient and to increase productivity.  

I will start by adopting ChatCPT Plus immediately and was hoping you could send me the templates that you had talked about.

Ryan Baessler

Loved your AI talk….. finally got to hear it! I would love your notion template please 🙂

David Stewart

President and owner of Bluewater Property Management, LLC.

Your AI presentation at NARPM yesterday was excellent.  I didn’t quite hear but if you are sending out the presentation slides I would be very interested.  Let me know.

Brannan Davis

Thanks a lot for making it out and sharing on AI. A couple of the people from my team listed your talk as the most impactful for them from the whole conference. Personally, there was a lot there and I look forward to looking at the course you mentioned if you can send me that link

Brandon

Keyrenter Denver

Jay Berube with BetterWho, delivered an exceptional presentation on Artificial Intelligence Driven Marketing in Property Management at the Denver Narpm Chapter meeting. His expertise and insights into this innovative topic and our industry captured the attention of every person in the room. The atmosphere was electric as Jay’s presentation sparked intense interest and engagement among the audience. Jay’s presentation was outstanding, and I highly recommend him as a speaker and also as a consultant for the property management industry.

Kristen Franzen

Director of Operations, Pioneer Property Management

I want to highlight an incredible AI expert, Jay Berube, who has transformed how my team and I integrate AI into our operations. 

Jay generously offered his expertise to NARPM Charleston chapter, demonstrating how AI can transform our property management practices through innovative strategies. It was a game-changer. Numerous property managers and industry partners left the session excited & equipped with practical steps to enhance their sales CRM, develop a chatbot for unique needs like maintenance or operational procedures, and create quizzes to educate staff on policies. SO MANY THINGS! 🤩

Jay comes highly recommended for anyone in our group looking to harness AI to improve your business, understand its benefits, or get started on implementing AI.  He’s the go-to for making AI work for you in property management and real estate.

Janet

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