Meet the BetterWho Team
Our team brings together experience in property management, recruitment, coaching, and consulting. Whether you are hiring a colleague, developing your leaders, or improving how the company operates, we help you put the right people and practices in place.
The People You Will Work With
Meet the people behind our recruiting, coaching, and consulting services, along with the colleagues who keep client relationships and daily operations running. Our team works across countries, bringing different professional backgrounds to the support we provide.
Matthew Tringali
CEO and co-founder
Created the Build SMART System, coined the term Remote Team Member (RTM), and built the first direct-hire RTM service for property management.
Jay Berube
Co-founder and CMO
Serial entrepreneur in real estate and property management. Builds the marketing and sales processes that turn leads into closed sales.
Alexandra Groza
General manager
Runs the company day to day. Deep property management background and a close eye on the labor market. Travels, and loves animals.
Michelle Ortega
Consulting manager
Consults with PM owners on team structure, operations, and revenue. Eight years in property management and a Master's in Business Management and Coaching. Mountain bikes, paints, walks the dog.
Jessica Foster
Coaching manager
Almost three decades in property management, more than 13 years of it growing portfolios across Florida through organic lead generation. Launched the #200livingrooms challenge in 2022 and hosts monthly virtual masterminds for brokers and business development managers.
Alicia Vasquez
Talent acquisition manager
More than eight years in recruitment. Solves the hard hiring problems and keeps the process honest.
Zayra Raymundo
Talent acquisition specialist
Nine years in recruitment. Trains and mentors the recruiting team and built much of its process. Camps with her family.
Denisse Prado
Sourcing specialist
Treats recruitment as both a science and a craft, using candidate data to find the right hire.
Lilian Valencia
RTM Direct manager
Keeps clients, their Remote Team Members and the tools they share connected after a placement. Calm and practical. Plays music, reads, watches football.
Lina Maza
Relationships manager
Ten years in operations, customer success, and international projects across B2B and B2C teams. Travels, tries new food, and has a Chow Chow.
Diego Bolaños
Consultant
Proud Nicaraguan, father, and consultant. Plays guitar and stays active when he is not with the family.
Constanza Chavez
Consulting assistant
Big Four consulting background. Turns audits, risk, and stakeholder communication into clear next steps. Gym, chess, good food, and her dog.
Jaime Fuentes
Sales development representative
Bilingual, with more than eight years in client success and outbound sales. Takes a consultative, relationship-first approach. Plays guitar and writes music.
Valeria Rivera
Marketing specialist
Marketing graduate who connects brands with people. Lives with her cats and treats every new experience as a lesson.
How We Work as a Team
The practices we help clients establish also guide our own work. We clarify responsibilities, share the information colleagues need, and make sure recurring work can continue when someone is away.
Clarity
Clear Responsibilities
We establish the intended result, the relevant facts, and who is responsible before work begins. When a decision needs more context or authority, we bring in the person who can help resolve it.
Coordination
Coordinated Commitments
We agree on priorities and make handoffs explicit, so colleagues know what they need to deliver and what others depend on. When priorities change, we make the effect on existing commitments clear.
Coverage
Knowledge the Team Can Use
We document recurring work and keep useful information accessible. Clear responsibilities and shared knowledge help colleagues provide coverage, solve problems together, and continue the work without relying on one person’s memory.