What Property Management Owners Say About BetterWho
These are the words of owners and leaders who hired Remote Team Members (RTMs) through RTM Direct, restructured their teams with BetterTeam Consulting, or worked with a BetterWho coach. Each quote appears as the client wrote it.
Stronger teams,happier owners
Clients on Hiring Through RTM Direct
Owners describe the people they hired, how candidates were screened, and the work their RTMs took on after joining the team.
… We found that direct hiring through BetterWho is way better than traditional staffing agencies. They did a better job screening remote talent and selected employees much more talented and expert for the job, who stayed considerably longer with us. …
Steve WeltyGoodlife Property Management
- Better talent
- Thorough screening
- Longer-term success
Great peoplecreate brighterbusinesses.
… I realized that to bring my business to the next level, I needed professional guidance to help me make the perfect hire for my next RTM to really elevate the capacity of my entire team. Matthew Tringali and his team helped us do exactly that. Anyone who is looking for a competitive advantage in their market should definitely check out RTM+.
Hunter W. HugheyOwner / President, Marchant Property Management
I used Matthew Tringali to hire an RTM for me over two months ago to take over our leasing and renewal process. Turns out that our RTM handled that and so much more and has really freed me up to focus on more important bigger picture things with the business.
Fred FetterolfeXp Realty
I chose to go with RTM+ because I'm trying to hire someone who will be long term and the upfront fee is way cheaper in the long run. My first applicant was STELLAR and even went to high school in Tennessee!
Rebecca PanossoTravel Incorporated
… The best part is my RTM screened the tenant using the tenant scorecard in Google sheets and is currently integrating into Monday.com through Zapier. I want you to know I credit you with about 99% of this. Thank you.
Will AustinPrincipal Broker, Rent Simple
I have hired several remote staff from The Philippines and Nicaragua through Matthew Tringali in the last month. Every single one is fantastic so far. With the exception of licensed staff or staff that needs to travel physically to a property, convince me why I would ever hire anyone else but a Remote Team Member.
Richard DrakeRenters Warehouse
The people we have hired are working out very well. They are more capable than local talent but labor costs have been cut by 75%.
Sean WhitacreInnovative PM
… We love that they handle vetting the remote team members for us. We've used other services where we have to do all the vetting ourselves and can honestly say, having them sort through the applicants first has been the best experience. We've sourced two incredibly strong and talented remote team members from the Better Who team. …
Tiffany BergyService Director, United Properties of West Michigan
We have hired 2 RTMs through BetterWho. We hired an inside sales rep that is ABSOLUTELY killin' it! We also hired a marketing assistant. It is his third day and we have thrown a lot of information at him and he is handling it like a champ! 10/10 highly recommend!
Christi LagasseDirector of Growth, SJA Property Management
We hired a couple of RTMs through a different platform that didn't work out. We have hired two through BetterWho now and they seem to be working out great! I would highly recommend using this service for RTMs for sure!
Cheryle StrongBroker / Owner, Copper Key Realty and Management
Very happy with our new virtual assistant Sharon. She is doing very well. Thank you and looking forward to a long-term relationship with your company.
Paul Van BaalenProperty Management Specialist, Sunworld Group
So far, Great Experience! I've tried hiring on my own several times and it's been expensive and time-consuming. They found me high-level guys within one week. Much faster than they anticipated. I'm coming back again for another hire soon.
Dakota HicksFounder & CEO, Wishtan Home Services
BetterWho helped us source and hire our remote team member and guide us through the process. Super happy with our new team member and the responsiveness from the whole team at BetterWho.
Aaron TruittPresident, True Rent Property Management
Our remote team members were eager to learn our processes from day 1, and they've been diligent with tasks and focused on improving our workflows! The amount of tasks that are completed on a daily basis by our remote team members has certainly exceeded my expectations. It has helped us free up our time & focus our energy on building the business.
Kayla SharpDirector of Property Management, All 3 Realty
Clients on BetterTeam Consulting
Owners and leaders describe working with BetterWho on growth, efficiency, and the people who joined their teams.
… Their team took the time to understand our unique challenges and goals. The remote team members they found for us were highly skilled and well trained enabling them to contribute from day one. They have absolutely helped put us on a path of sustainable growth.
Lindsey GilmerOwner, River Mountain Properties
- Understand our unique challenges
- Skilled from day one
- Sustainable growth
The entire BetterWho Team is top-notch. I would absolutely recommend them to anyone looking for property management consulting and also for hiring Remote Team Members. THEY ARE THE BEST!!
Marie JessupPrincipal Broker / COO, MacDoc Property Management
We have been in business for 40 years and are very successful, but we wanted to take the next step for growth and efficiency. Matthew did a fantastic job of guiding us through that process. … Most of all, he was accessible and invested in our process. He wanted to see us succeed, not just meet with us and forget about us after.
Chris HermanskiFounder, Mainlander Property Management
Alex spent 10 minutes on call with me and has shown me how to fix these issues that I've been unable to resolve for MONTHS now. I am incredibly grateful. One month of consulting/coaching has been leveled by that 10 minutes. THANK YOU. …
Ashley LakeALMAR PM
Extremely happy with the services that BetterWho offers. Michelle is phenomenal to work with and has provided our company with the assistance that we needed!
Nicole PrechtelGeneral Manager, Principle Property Management
My expectations have been surpassed. I really didn’t think I was ever gonna get out of this hole. With the help of BetterWho, I had to get out of my own mindset that if I don’t do it, it’s not gonna get done right. Now, things are a lot more organized. Everyone knows what they’re responsible for, and we’ve been able to take steps on improving processes, and procedures, and making meetings more efficient.
Katy DanielDillon Realty
Clients on Working with a BetterWho Coach
Owners describe what changed when they worked through revenue, marketing, and leadership decisions with a coach.
I have been working with Jay for 3 years now and he has helped me to increase my revenue over 3x: the first year was by 67%, the second year an additional 72%, this past year an additional 59%. Jay has helped me get focused on what is important for Property Management and our specific concerns. …
Chilon AndersonAbove All Property Management
- Revenue over 3x
- Focused on what is important
- 3 years now
Working with Jay has been a transformative experience for our company. Jay's insights for using ChatGPT to build our brand voice have revolutionized how we create content and communicate with people outside of our company, saving us countless hours and significantly enhancing our efficiency. …
Josh CissellCissell Property Management
Before Jay's guidance, our property management company had minimal marketing experience and no clear content strategy. In a remarkably short time, Jay helped us craft a focused marketing strategy and start producing meaningful content in a fraction of the time we thought possible.
Richard HenryFounder, RightSpace Commercial
You met me at the point of my need, helped me to get out of Julie's way, and encouraged me to create systems for team support. All of these things have created much-needed space for me. I'm in a better place to innovate because of you.
Cyndi MonroePresident and Owner, Evergreen Property Management
I've been coaching with Jay Berube with BetterWho for over a year now. Completely revolutionized both my business and personal life.
Maria NapolitanoCo-Founder, Allegiant Property Management
I am the COO for a mid-size property management company. I recently hired BetterWho for executive coaching and consulting as well as help securing two new employees. I couldn't be more pleased with the coaching and consulting. I am literally running a completely different company… night and day changes thanks to their hands on coaching! My business is running smoother by the day and becoming more profitable with each month.
Courtney ParksCOO, Allegiance Property Management
Members on The WhoCrew
Members describe what changed when they brought their decisions, and their teams, to a group of fellow owners.
Before joining WHO Crew, I knew I wanted to grow, but I wasn't always sure if I was moving in the right direction. What I've gained here isn't just knowledge—it's clarity, accountability, and a real game plan.
Scott HawkerProperty management entrepreneur, member of The WhoCrew
- Clarity
- Accountability
- A real game plan
I'm benefiting so much from being involved in the mastermind.
Scott NachatiloOKC Home Realty Services, member of The WhoCrew
Where Does Your Business Still Need You?
Tell us which decisions, follow-ups, and problems still come back to you. On a free strategy call, we will discuss what keeps them on your desk and recommend where to start.
























































