Consulting
BetterRevenue Consulting for Property Management Companies
Make better use of the revenue opportunities in the portfolio you already manage. BetterRevenue Consulting examines your fees, service scope, and profitability, then helps you introduce changes with a clear plan for your team and property owners. The goal is fees that properly reflect the work your company delivers.
The problem
Why Growth Does Not Always Improve Profit
Your company may be managing more properties and delivering more services while profit barely changes. Fees set years ago, uncharged work, and exceptions made inconsistently can all contribute. Until you understand those gaps, adding properties can extend a model that is already under pressure.
Fees Have Fallen Behind
Your team handles more requests and greater service expectations, but the fee schedule has stayed much the same. The difference is absorbed in staff time and a smaller return on the work.
Extra Work Goes Uncharged
When included services and additional work are not clearly defined, your team makes exceptions case by case. Property owners receive inconsistent explanations, and work that should generate revenue becomes an unspoken part of the service.
Changes Keep Getting Delayed
You suspect some fees need to change, but you are unsure what is reasonable or how property owners will respond. Without evidence and a communication plan, it is easier to postpone the conversation.
You Have Relationships to Consider, Not Just Rates
Changing a fee can feel more difficult when you know the property owner personally and value the relationship. You need to understand the reason for the change and explain it with confidence. We help you work through the numbers and prepare for those conversations, with a plan your team can follow.
The solution
A Clearer View of What Your Services Should Earn
We review the revenue your company earns against the services it provides and the effort involved. That gives you a basis for deciding what to change, which opportunities matter most, and how to introduce the changes across your portfolio.
Fees and Service Scope
Review your fee schedule alongside the work your team delivers. Identify missing charges, inconsistent fee collection, and services whose pricing no longer reflects the time and resources they require.
Market Comparison
Consider relevant market pricing alongside your own service offering and costs. Competitor fees provide context for your decisions, while your business’s economics help determine whether a proposed change makes sense.
Rollout and Communication
Turn the agreed changes into a phased plan, with clear explanations and scripts for conversations with property owners. Prepare your team to discuss the fees consistently and respond to questions as the rollout progresses.
How it works
From a Fee Review to a Practical Rollout
We work through the analysis and implementation with you. Your team supplies the business information and leads conversations with property owners; we help assess the opportunities, prepare the changes, and review what happens as they are introduced.
Diagnose
We examine your fee schedule, service scope, and financial information to understand where revenue is being missed or margins are under pressure. Together, we identify which issues deserve a closer review.
A clear view of the opportunities in your current portfolio.
Design
We assess proposed changes, model their potential effect, and agree on priorities with you. The plan covers the fee schedule, rollout sequence, and explanations your team will use with property owners.
An agreed revenue plan and prepared communication for property owners.
Deploy
We help prepare your team, test the approach with an initial group of property owners, and use their responses to refine the rollout. Progress reviews track implementation and the effect on revenue performance.
A supported rollout informed by property owners’ responses.
Engagement options
Choose Revenue Consulting or a Combined Engagement
BetterRevenue focuses on the economics of your services. If unclear roles and management practices are also limiting progress, COMBO coordinates the revenue work with BetterTeam Consulting. You can purchase online or book a strategy call first; we agree responsibilities at the kickoff.
BetterRevenue Consulting
- Price
- $1,000 a month
- Frequency and terms
- No signup fee. 90-day commitment, in consecutive 90-day terms.
- Scope
- Fee and service review, market comparison, revenue analysis, and a phased implementation plan, with communication preparation and progress reviews.
- Client effort
- You provide the relevant financial and service information, approve changes, and lead conversations with property owners. Your team participates in preparation and rollout; any required legal review is arranged by you.
COMBO (BetterTeam + BetterRevenue)
- Price
- From $2,500 a month
- plus signup fee from $2,500
- Small team (1-4)$2,500
- Medium team (5-15)$2,750
- Large team (16+)$3,000
- Frequency and terms
- The signup fee equals one month. 90-day commitment, in consecutive 90-day terms.
- Scope
- The revenue engagement combined with organizational structure, role clarity, performance measures, and management routines through BetterTeam Consulting.
- Client effort
- Your leaders help design and introduce the operating changes alongside the revenue plan, so the team is prepared to deliver the services and manage the agreed priorities.
Why this service
Pricing Decisions You Can Explain and Put into Practice
Understanding the opportunity is only part of the work. You also need a defensible reason for the changes and a workable way to introduce them. BetterRevenue connects the analysis with that preparation.
Grounded in Service Delivery
We look at what your company earns in relation to the work it performs. That includes the services, exceptions, and staff effort behind the fees, giving the review more substance than a comparison of headline management rates.
The Decisions Stay with You
We help you assess opportunities and their potential financial effect, while you decide which changes fit your business. Assumptions and trade-offs stay visible, so you can judge the recommendations rather than simply adopt a new fee list.
Ready for Conversations with Property Owners
The plan includes how your team will explain the changes and respond to questions. Testing the approach and reviewing feedback give you a chance to refine the communication before extending it across the portfolio.
Client results
BetterRevenue in Practice
Rapid growth left Pamela Coley and her team stretched across too many responsibilities. Her work with BetterWho combined BetterTeam Consulting, Executive Coaching, and RTM Direct to strengthen the team and make delegation more effective.
- Result
- With clearer structure and additional team members, Pamela was able to take a ten-day vacation while the business continued operating.
- Client
- Pamela Coley, All 3 Realty
Testimonials
Client Experiences
We have been in business for 40 years and are very successful, but we wanted to take the next step for growth and efficiency. Matthew did a fantastic job of guiding us through that process. He helped us restructure our staffing, set Key Point Indicators, and formulate long and short-term goals. Most of all, he was accessible and invested in our process. He wanted to see us succeed, not just meet with us and forget about us after.
Chris HermanskiFounder, Mainlander Property Management
My expectations have been surpassed. I really didn’t think I was ever gonna get out of this hole. With the help of BetterWho, I had to get out of my own mindset that if I don’t do it, it’s not gonna get done right. Now, things are a lot more organized. Everyone knows what they’re responsible for, and we’ve been able to take steps on improving processes, and procedures, and making meetings more efficient.
Katy DanielDillon Realty
I have been working with Jay for 3 years now and he has helped me to increase my revenue over 3x: the first year was by 67%, the second year an additional 72%, this past year an additional 59%. Jay has helped me get focused on what is important for Property Management and our specific concerns. …
Chilon AndersonAbove All Property Management
I am the COO for a mid-size property management company. I recently hired BetterWho for executive coaching and consulting as well as help securing two new employees. I couldn't be more pleased with the coaching and consulting. I am literally running a completely different company… night and day changes thanks to their hands on coaching! My business is running smoother by the day and becoming more profitable with each month.
Courtney ParksCOO, Allegiance Property Management
The entire BetterWho Team is top-notch. I would absolutely recommend them to anyone looking for property management consulting and also for hiring Remote Team Members. THEY ARE THE BEST!!
Marie JessupPrincipal Broker / COO, MacDoc Property Management
… Their team took the time to understand our unique challenges and goals. The remote team members they found for us were highly skilled and well trained enabling them to contribute from day one. They have absolutely helped put us on a path of sustainable growth.
Lindsey GilmerOwner, River Mountain Properties
FAQ
Questions About BetterRevenue Consulting
These answers explain the information, decisions, and participation involved in the engagement.
What is BetterRevenue Consulting?
BetterRevenue Consulting (BRC) is BetterWho's consulting service for improving the economics of a property management company. BetterRevenue Consulting identifies where revenue and profit are being lost, then builds a practical, data-backed plan to improve revenue per unit, pricing, fees, and margins while protecting owner trust.
Who is BetterRevenue Consulting for?
BetterRevenue Consulting is for property management companies, typically with 20 to 500+ properties, that have outdated fee structures, margin leakage, or rising service and compliance costs and want to increase profitability without adding properties. Owners who say "we're adding properties but the bottom line isn't improving" or "our fees haven't changed in years" are a strong fit.
How much does BetterRevenue Consulting cost?
BetterRevenue Consulting costs $1,000 per month with no signup fee. BetterRevenue Consulting requires a 90-day commitment and continues in consecutive 90-day terms. Property management companies that need both team and revenue support can choose BetterWho's COMBO engagement instead.
What does BetterRevenue Consulting include?
Depending on the engagement, BetterRevenue Consulting includes a revenue and profitability diagnostic, revenue per unit (RPU) analysis, fee structure analysis and a fee audit, service profitability and cost-to-serve reviews, margin analysis, revenue leakage analysis, pricing opportunities, a profitability roadmap, a KPI dashboard, quarterly revenue priorities, an implementation plan, and ongoing financial performance reviews.
Does BetterRevenue Consulting just mean raising management fees?
No. Fee increases can be part of the solution, but BetterRevenue Consulting looks at the entire economic model of a property management company, including which services and clients are profitable, cost to serve, fee capture, and revenue per unit. When BetterWho recommends fee changes, it also helps plan the rollout to protect owner trust.
Is BetterRevenue Consulting the same as bookkeeping?
No. Bookkeeping records what already happened. BetterRevenue Consulting analyzes the economics of a property management business and decides what to change, such as pricing, fee structure, service mix, and cost to serve, so growth increases profit and enterprise value instead of just adding workload.
Can a property management company fix profitability by adding more properties?
Not necessarily. More properties do not automatically create more profit, and unprofitable growth can add workload without improving the bottom line. BetterRevenue Consulting focuses on profitable growth by improving revenue per unit, fee capture, and margins so each additional property contributes to the business.
What is the difference between BetterTeam Consulting and BetterRevenue Consulting?
BetterTeam Consulting solves owner dependency and team execution through roles, accountability, KPIs, and meeting rhythms. BetterRevenue Consulting solves missed revenue and profitability through pricing, fees, margins, and revenue per unit. When both constraints exist together, BetterWho's COMBO engagement combines them. Both services use BetterWho's Diagnose, Design, Deploy method.
Does Your Pricing Reflect the Business You Run Today?
If your team is doing more while margins stay under pressure, it is worth understanding why. Bring your questions about fees, services, and profitability to a strategy call, and we will discuss where a closer review could help.