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Practical articles for property management company owners on building a team that takes on more of the daily work. For guides and templates you can use today, browse our free resources.
Team
Improve team performance with clear goals, a delegation agreement, practical feedback and a weekly review that resolves obstacles.
Jay BerubeFebruary 17, 2025 · 6 min read
Systems
Generate tenant enquiries with accurate listings, channel choices, follow-up email examples and a measurable enquiry-to-showing-to-lease process.
Jay BerubeJanuary 3, 2025 · 7 min read
Systems
A factual SafeRent case update covering settlement scope, payment dates and practical screening oversight for property management teams.
Jay BerubeDecember 6, 2024 · 4 min read
Profit
A dated rental-market update explaining September 2026 asking rents, concessions and the vacancy tradeoffs property managers should discuss.
Jay BerubeNovember 26, 2024 · 4 min read
Growth
Grow a property management company profitably: find the constraint, model what each new property contributes, keep good clients and pace growth.
Matthew TringaliOctober 28, 2024 · 7 min read
Systems
The Invitation Homes FTC case timeline, March 2026 refund update and practical lessons for fee disclosures, deposits and operating handoffs.
Jay BerubeOctober 4, 2024 · 4 min read
Profit
Separate company revenue from client money, follow a worked funds example, and establish reconciliations, approvals and useful financial reports.
Jay BerubeSeptember 27, 2024 · 6 min read
Team
Train property management staff to use AI with a defined exercise, review rubric, supervised rollout and a clear recovery plan when results fail.
Jay BerubeJuly 12, 2024 · 6 min read
Growth
Build a referral program with clear partner criteria, handoffs, incentive checks and a 12-month forecast tied to retained owner clients.
Matthew TringaliJune 4, 2024 · 5 min read
Team
Develop a new property management team leader through a practical 90-day plan with decision rights, coached scenarios and readiness checks.
Matthew TringaliMay 2, 2024 · 6 min read
Team
Understand leasing-team resistance and build buy-in with a complete change example, practical pilot measures, staff feedback and adoption checks.
Jay BerubeApril 25, 2024 · 6 min read
Systems
Choose a task worth automating, keep the human checks that protect residents, owners and client money, test the exceptions and plan your recovery.
Matthew TringaliApril 17, 2024 · 7 min read